Pierce is a founding member of xTuple and, for the first 18 years of the company's life (from 2001 to 2019), was responsible for the day-to-day technical support of xTuple’s global community of customers and implementation partners. In addition to his support role, Pierce managed the services group, whose scope includes implementations and ongoing professional services. He was previously a manager for knowledge management at Great Bridge, a commercial open source company serving the PostgreSQL community. For many years he taught digital literacy and college English at Old Dominion University and the University of Maryland.
Specialties: Product Support, Quality Assurance, Documentation