Clock is ticking if you're using


If you are using the service to process credit cards, you have probably received some notifications from them about some upcoming changes. The only change that affects xTuple users is the notice that " is now using Akamai to optimize [its] Internet traffic routing, which includes your merchants' transaction requests."

xTuple ERP (all Editions, including free PostBooks®) has been updated to support this change, which takes effect on June 30, 2016. In order to continue to process credit cards through after this date, you will need to upgrade to xTuple version 4.9.5, now available.

Currently, the oldest commercially supported version of xTuple is 4.2.1 (see xTuple End of Life policy). You may also need to upgrade your PostgreSQL database if you're on an older version of xTuple (see xTuple Compatibility Matrix — at this time, we recommend PostgreSQL version 9.4 for all upgrades).

For customers hosted in the xTuple Cloud, we will work with you to provide this upgrade at no charge. This upgrade also falls under the services covered by the XTN Basic and Premium Business Continuity services. For all other customers, we will offer 25% off our standard professional services rates to carry out the needed upgrades.

If you have additional questions, or would like to schedule service immediately, please contact me at xTuple Professional Services.

If you're not currently processing credit cards in xTuple, contact xTuple Sales today to find out about opening an merchant account. Besides being the world's #1 open source ERP, we're also an reseller!


Please note: this message was sent directly via email to all xTuple subscribers. If you wish to receive important notifications about training, special announcements, software updates and new releases, please SUBSCRIBE HERE.


Jim McCluskey

Senior Consultant

Jim joined xTuple's professional services team in May 2014 after consulting as an Elite Partner for three years and an xTuple champion and customer for five years with The Marena Group. His career in manufacturing organizations spans the support of both accounting and informational technologies functions. In addition to xTuple, Jim has implemented and worked with a multitude of ERP systems, including ASK/MANMAN, Oracle, Visual Manufacturing, and Sage MAS 200. He earned a B.S.B.A. in Accounting from Bostonís Northeastern University, a B.S. in Information Technology from the DeVry Institute, and a M.B.A. from Babson College in Wellesley, Massachusetts, near Boston. Jim splits his time between our Norfolk, Virginia, headquarters and Myrtle Beach, South Carolina.