It hasn't always been easy being the only empath at xTuple. Often times customers come to me with a mixed bag of overwhelming emotions: anticipation, fear, optimism, anger, joy, surprise, and relief all at once. It's my job to help you work through these feelings and roll out the software with positive results.
I can usually sense the needs of the customer in advance of any meetings or conversations which helps me to direct my focus on specific issues that are of greatest concern rather than wasting time on trying to figure out what the customer is thinking. My telepathic abilities may not be as strong as a full blooded Betazoid, but my abilities have provided our customers with a strong sense that xTuple is a company who empathizes and understands their unique business.
What's more, when I visit customer sites I always make sure to bring along my favorite treat to share, chocolate!
Anne Cote
Greater Seattle Area. A results-oriented project leader with experience spanning Fortune 500 companies to startups. Adaptable collaborator brings expertise managing complex projects in enterprise system modules including accounting, inventory control, sales and purchasing. Exceptional interpersonal skills establish and maintain relationships and credibility quickly with vendors, consultants and cross-functional teams alike while remaining a calming force in stressful situations. Highly organized mentor builds rapport with co-workers and customers at all organizational levels. Specialties: Budget Management, Cross-team Communication, Business Analysis, Documentation, Agile, SDLC and Waterfall Project Methodologies, Lean Software Development, On-time Project Execution, Technical Implementation, Vendor Management, Contract Negotiation. She holds a B.A. from Western Washington University in Sociology and Psychology and is certified in Database Management from Georgia Institute of Technology. Anne is also a certified Project Management Professional (PMP) who has spent many years managing technology projects for a wide range of companies from Philips to Microsoft.