Cindy Jutras is a widely recognized expert in analyzing the impact of enterprise applications on business performance. Utilizing over 35 years of corporate experience and specific expertise in manufacturing, supply chain, customer service and business performance management, Cindy has spent the past 8 years benchmarking the performance of software solutions in the context of the business benefits of technology. Prior to founding Mint Jutras, Cindy was Vice President, Research Fellow and Group Director for the Aberdeen Group where she conducted survey-based research on ERP, suite-based enterprise applications and business performance management. Cindy has traveled the world speaking at executive conferences on her original supply chain concept, Virtually Vertical Manufacturing. She is the author of the book "ERP Optimization: Using Your Existing System to Support Profitable E-Business Initiatives."