The xTuple community forum is an active place, with many new topics and replies posted every day. New users and old-hands alike can ask questions and expect to get answers in a reasonable amount of time. xTuple staff monitors the forums, but a question is more likely to get a response from a partner or a helpful and experienced community member than from one of us, and that is how it should be. The forum is a place for the community to exchange knowledge--we're just the host.
In the spirit of making the forums even more effective, we've launched a new page that lists any forum posting that is still waiting for a first reply. If you're a community member looking for a way to help, this is the perfect place to start. So go check out the Open forum topics page today, and be an xTuple community hero!