Four years ago, Ken Moore decided that there had to be a way to cut down his IT costs at his Kenosha, Wisconsin, manufacturing company, Cordeck (www.cordeck.com). Cordeck is a full-service manufacturer and stocking distributor of corrugated steel deck, flashing, trim, and building construction accessories. Cordeck does not have an in-house IT staff, and Ken was tired of seeing the local IT consulting company coming in several times a month, for "clean up work." Non value-added minor repairs were costing his business thousands of dollars a year, and on top of that, Windows virus strikes were getting worse, causing productivity to decline, There had to be a better way to improve Ken's IT system.